———————– – Walmart was constructed into a 3 product divisional structure. The successful world retailers business categories include Wal-Mart Stores (U. S. ), Sam’s Club (U. S. ), and International stores. –> Works well as each division is open to focus its efforts on specific goals such as product, service or customers – Walmart as an organisation have their own display of ‘Culture’ (also featured on the company website in detail), claiming 3 basic beliefs and integrity in order to deliver a favourable workplace for employees and service to customers; 1.
Service to customers, 2. Respect for the individual, 3. Striving for excellence – 2000 saw a big change for Walmart; introduction of new CEO H. Lee Scott saw massive development and growth for the company, where revenue rocketed to $165bn, an indication that changes implemented by the new CEO were beneficial for the company.
These included alterations to the culture of the business, including: • Open Door Policy – Managers’ doors are open to employees at all levels • Sundown Rule – Answering employee, customer, and supplier questions on the same day the questions are received • 10-Foot Rule – Making eye contact, greeting, and offering help to customers who come within 10 feet – Their mission statement, “We save people money so they can live better”, and logo/symbol/slogan all coincide in order to connotate better living & associate this, with Walmart themselves Name: Walmart, previously known as ‘Walton’s Five and Dime store’ – 1945-1962 – Sam Walton, a former department store employee, purchased a branch of the Ben Franklin stores – aiming to sell products at lower prices for a higher sales volume, despite a lower profit margin – 1962 – expanded to 24 stores across Arkansas (US), reaching $12. m in sales, business continued to grow in US – 2000 – H. Lee Scott became CEO & President of Walmart, saw sales increase to $165bn – 2005, $312. 4 bn in sales, more than 6,200 facilities around the world – including 3,800 stores in the United States and 2,800 elsewhere – Walmart have now become an international business, making $446bn revenue in 2012, with the aid of 2. 2million employees.
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